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In mid-late October, we let you know that Rogers had made some unfavourable changes to their hardware upgrade program, setting eligibility to 30 months (2.5 years). Shortly afterwards, however, it seems as though the revised the HUP policy, bringing it back down to 24 months. This is great news for Rogers customers, and one can only wonder why they switched it back so quickly! Speculation is, though unconfirmed, that a large number of customers made their opinions on the change known to Rogers, leaving them with very little choice but to revert to the old eligibility policy. Good move Rogers, keep listening to your customers!
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